support

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support services

SQL SERVER support

EGI Consulting's goal is to provide a cost-effective solution to meet the day-to-day challenges of availability, performance and administration of your critical business information systems.

EGI can provide the following support to your business and technology needs.

Monitor Database Performance
Gather and Analyze Database Statistics
Monitor and Maintain Database Systems
Database Administrator (DBA) Staffing, Support, & Advice

We accomplish this through a very comprehensive Remote DBA service including not only remote monitoring, but also the dedicated services of our experienced DBA engineers. Our service is designed specifically to meet your SQL Server database administration, maintenance, monitoring, management, development, support, and consulting needs.

Our service can be customized to fit your business and budget, whether it be supplementing your current DBA staff or providing for your complete database administration needs. EGI Consulting remotely monitors critical SQL Server database operational statistics on a daily basis. Our staff DBAs respond when we see that you need us and are just a phone call away when you need them.

support services

WEB SERVER support

Web applications and websites require maintenance and support as your needs change and grow. EGI Consulting provides maintenance and support services freeing you from maintaining expensive in-house support staff.

We partner with our clients to help their online business running smoothly and error-free. EGI Web support delivers expert training, quick response, cost effective development, and detailed solutions.

Our support program provides professional edits and complete website backups and is both economical and convenient.

EGI Consulting provides a comprehensive set of maintenance and support services depending on your business needs:

On-going Support - bug fixing, problems analysis and resolution, on-call support
Adaptive Enhancements - modifications to support business or technical requirements' changes
Perfective Upgrades - new functionality/features
Technical Improvement - optimization restructuring/rewriting

For each project undertaken by EGI Consulting we provide a free warranty period to ensure stable and uninterrupted work of your system.

support services

PROJECT MANAGEMENT

EGI Consulting provides support for managing simple to complex projects to help your organization succeed.

Our Services include…

Project Support - Help and support project management teams.
Project Lead - Lead projects from start to finish.
Project Coach – Advise to maintain focus, stay on schedule, and within budget
Project Transition – Assist in turning around projects that need to be put back on track
Project Audit – Provide comprehensive project evaluations to determine real status and value